| Judul | service Management and Marketing : Managing the Service Profit Logic / Christian Gronroos |
| Pengarang | Gronroos, Christian |
| EDISI | 4th |
| Penerbitan | New delhi : Wiley, 2015 |
| Deskripsi Fisik | vi, 522p. :ill ;24 cm. |
| ISBN | 978-1-118-92144-9 |
| Subjek | SERVICE INDUSTRIES - MARKETING CUSTOMER SERVICES |
| Catatan | 513-522 |
| Bahasa | Inggris |
| Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 224617212 | 658.8 Gro s | Dapat dipinjam | Perpustakaan Pusat - RBU KKB Koleksi Umum |
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