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Kajian Dalam Bidang Ilmu Perpustakaan dan Informasi: Filosofi, Teori, dan Praktik

(1993) is the major interest, followed by Leckie, Pettigrew & Sylvain (1996),
Kuhlthau (1993), McKenzie (2003), and Davis (1989). Qualitative methods with
a case study design dominate theses collection on ISB studies. Further, topics
focusing on user-oriented context, especially on the academic environment were
identified rather than topics on the system-oriented context. Thus, this article is an
attempt to restart a discussion of the need for alternative ISB models and topics,
and a discussion on the methods in Indonesia.
Keywords: information seeking behaviour, systematic literature review

I. INTRODUCTION
In information science research, information behaviour has been a
very popular area, and one of the richest for the creation of models and
frameworks to explain the complex data produced (Case, 2007). Figure
1 shows information seeking behaviour (ISB) forms part of the broader
field of information behaviour where there is a specific purpose to the
information behaviour, and the focus of the models is on the pursuit those

aims (Wilson, 2000). ISB typically assumes a model of the search process,
including the initial recognition and specification of an information need
that may be expressed explicitly or implicitly (Case, 2007; Marchionini &
White, 2007). The ISB study orientations are mostly system orientation and
user orientation on everyday life and work-related situation (Wilson, 2000;
Case, 2007; Savolainen, 2008). System-oriented studies, for example,

focused on developing information systems; and user-oriented studies
focused on people as an information seeker. As such, it is worth reviewing
the research in this area and how it applies to next-generation user and
systems (White, 2016).

FIGURE 1. The nested model of information behaviour

Source: Wilson (2000)
There are 49 publications on ISB domain that consists of
undergraduate thesis, master’s thesis, and short articles that can be accessed
through Universitas Indonesia’s Library (retrieved on May 17 , 2019). For
th
example, the oldest master’s thesis investigated information needs and ISB
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