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Kajian Dalam Bidang Ilmu Perpustakaan dan Informasi: Filosofi, Teori, dan Praktik

FIGURE 6. Technology acceptance model (TAM)
Source: Davis (1989)

B. Methods Identified in Theses
In terms of methods used, one quantitative method using the time
intervals of electronic journals from 2004-2006 with the cross-sectional
design was identified on ID M-01.
The analysis also showed that qualitative approaches with a case
study design still dominate ISB research from 9 (nine) theses. Three
until ten informants were usually chosen from academic and workplace
environment, and the average time for collecting observation and interview
data ranging from two until six months. As for qualitative methods used
in nine theses, the author found that after interviews were conducted, the
coding was processed based on the fitness of the interview transcripts, not
based on the order, step, and time of how a person seeks information.
Furthermore, many ISB models identified in theses are based on
observations of how people seek on their own and how they interact with
intermediaries, such as (reference) librarians, lecturers, colleagues, and
commercial search engines during the search process remain prevalent.
However, human librarians have mainly been replaced by automation
in the retrieval process (including formulating effective queries), and by
the searcher themselves to generate a set of relevant information items,
and ultimately, one or more answers to the questions that motivated their
search in those search engines (Simon, 1971; White, 2016). To tackle
this challenge, humans and search systems need to focus on task-relevant
information, and on acquiring and applying the needed for task completion
(White, 2016).
Furthermore, technology is now sufficiently advanced that human-
information interaction vision can be realised (Simon, 1971). It implies
that with enough data, exploratory research such as surveys, interviews,
focus groups, observations, or participatory design –all kinds of research
settings, which require an active interaction with users– would become
obsolete (Anderson, 2008; Greifeneder, 2014).

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